PRIVACY POLICY

1. COLLECTION OF INFORMATION

The personal information that we collect from you, whether directly or indirectly, depends on how you interact with us and the Platform. Such personal information broadly falls into the following categories:

Information That You Provide to Us:

We collect personal information directly from you when you choose to provide us with this information through your use of the Platform and through your other interactions with us, such as when you issue a complaint. Certain parts of the Platform ask you to provide personal data to set up and use it as a Buyer.

As a Buyer, we will ask you to provide the following personal information:
 

• Basic Account and Profile Information - Such as name, username, birthday, gender, address, phone number, email address, and profile image.

• Payment Information - Such as credit card or similar payment information that you intend to use, billing, and delivery address.

• Order and Logistics Information - Such as details of the goods purchased and how many; order ID; logistics information, and some other information for delivery, returns, refund, sales tax determinations, and payment operations; We also collect information that is required for extended warranty purposes and your transaction and purchase history on or through the Platform.

• Complaint Information - Such as information connected with the Platform or goods and/or services purchased via the Platform, as such information relates to a complaint, for example, the photographs you upload for the product reviews or complaints.

• Identity Information - Such as a form of ID, like a passport or other identity verification, for customs clearance purposes or after-sales services.

• Correspondence Information - Such as your correspondence with us via various channels (such as email, phone, online chat service, social media, mail, instant chat, and our customer service department.

• General Personal Information - When you optionally provide such information, we may collect general personal data that cannot identify you, such as body shape, personal height, chest/waist/hip circumference, and weight. For example, this information may be used by us to recommend clothing sizes or styles, personalization, or to provide fit prediction services for you.

• Social Media Profile Information (if applicable) - If you are a certified blogger or influencer, information such as your contact information (email, phone number) and SNS account/blog information (SNS account name; posts/comments related to this platform).

Information That We Collect Automatically:

• As a Buyer of a prospective Buyer, we will collect personal information indirectly, including through automated means from your device when you use our Platform.

• Platform Activity Information - Such as details on the types and specifications of the goods sold and purchased, pricing and delivery information, any dispute records, communications between Buyers and Sellers, and any information disclosed in any discussion forum.

• Platform Usage Information - Such as information relating to how you use and engage with the Platform including IP addresses, date and time of access to the Platform, device type, unique device identification numbers, browser type, broad geographic location (e.g., country or city-level location), browsing patterns and details of how you have interacted with our Platform and the goods and services available on it. In addition, we gather information about the Platform and visitors to the Platform, including browser software, operating system, software and hardware attributes, pages viewed, number of sessions, and unique visitors.

• Derived Information/ Profile Information - We may derive or infer some general personal data that cannot identify you, drawn from and related to your shopping patterns and behaviours we have collected about you, such as individual preferences and characteristics， including your style preference, category preference, and colour preference, if you voluntarily choose to provide it for personalization purposes.

• Social Media Content - If you are a certified blogger or influencer, your social media account handles and posts/comments made in relation to the Platform.

• Platform Contacts - Such as people or accounts with whom you share content or interact, and contact information if you choose to upload or import it from a device (such as an address book).

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Information That We Receive From Third Parties:

As a Buyer, we may receive personal information about you from third-party sources, such as verification service providers and social media platforms where you choose to register for a Platform account via a social media account.

We will only collect personal information from third parties where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us. 
 

We collect the following personal information from the following categories of third parties:

• Social Media Profile Information - This may differ depending on which social media platform you are using and your privacy settings within the social media account, but generally this will include basic public profile information such as your social media username, nickname, or account name; your social media profile picture; country and company name (if applicable).

• Compliance Information - Such as information required for the purpose of carrying out suitable money laundering, fraud, and "know your customer" checks, including your name; email address; company details, and contact information.

• Logistics Information - Such as updated delivery and address information, proof of delivery (POD), contact information of carriers or their staff from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily.

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2. USE OF PERSONAL DATA